Shipping Policy

Al Tabi’ah Organics LLP delivers its mustard cooking oil to customers across Pakistan.

Delivery areas

Jand: local delivery, including free home delivery where the offer applies.
Rest of Pakistan: delivery by a third-party courier, subject to the courier’s service coverage.

Delivery time

Orders are usually delivered within 3 to 5 days of order confirmation. Remote areas, public holidays or courier delays may add extra time.

Delivery charges

Any delivery charges are shown at checkout, before you pay or place your order.

Order processing and dispatch

We verify each order before dispatch. Online-payment orders are dispatched after the payment gateway confirms the payment. Cash on Delivery orders may be confirmed with you by phone or WhatsApp before dispatch.

Cash on Delivery

For Cash on Delivery orders, please pay the order total shown at checkout to the delivery person when you receive your order.

Tracking

Tracking details are shared with you by SMS, WhatsApp or email when the courier supports tracking.

Damaged or incorrect deliveries

Please contact us as soon as possible, preferably within 24 hours of delivery, if your product arrives damaged, leaking, defective or incorrect. See our Refund Policy for details.

Contact

Al Tabi’ah Organics LLP
Property No. B-I-77, Haji Bazar Road, Tehsil Jand District Attock, Punjab 43100, Pakistan
Phone / WhatsApp: +92 325 1109098
Email: info@altabiahorganics.com