Privacy Policy

Last updated: October 16, 2026

This Privacy Policy explains how Al Tabi’ah Organics LLP (“we”, “us”) collects, uses and protects your personal information when you visit altabiahorganics.com or place an order with us. Our online store is hosted on Shopify.

Information we collect

  • Contact and delivery details: your name, phone number, email address and delivery address.
  • Order details: the products you order, order amounts, and your chosen payment method (online payment or Cash on Delivery).
  • Payment information: online payments are processed by our payment gateway on its secure payment page. We do not see or store your full card details; we receive only a payment confirmation and transaction reference.
  • Communications: messages you send us by phone, WhatsApp or email.
  • Website usage: basic device, browser and usage information collected through cookies and similar technologies, used to run the store and keep it secure.

How we use your information

  • To process, confirm, deliver and support your orders.
  • To process payments and refunds, and to keep transaction records for accounting, reconciliation and tax compliance.
  • To contact you about your order, delivery or a complaint.
  • To prevent fraud and keep our website secure.
  • To send you offers, only if you subscribe. You can unsubscribe at any time.

Who we share it with

We share your information only as needed to run our business: with Shopify (our store platform), our payment gateway (to process online payments and refunds), and our courier or local delivery service (to deliver your order). We may also disclose information where required by law. We do not sell your personal information.

Data security and retention

We take reasonable measures to protect your information. We keep order and transaction records for as long as needed to provide our services and to meet legal, accounting and tax requirements.

Your choices

You may ask us to access, correct or delete your personal information, subject to our legal record-keeping obligations, by contacting us using the details below.

Changes

We may update this policy from time to time. The latest version is always available on this page.

Contact

Al Tabi’ah Organics LLP
Property No. B-I-77, Haji Bazar Road, Tehsil Jand District Attock, Punjab 43100, Pakistan
Phone / WhatsApp: +92 325 1109098
Email: info@altabiahorganics.com